Milenia was founded on a foundation of values. More than just slogans, convictions that guide each of our decisions, each of our actions.
Our values in a nutshell.
Simplicity
Responsibility
Clarity
Quality
Our values in a nutshell.
The beauty of an action lies in its simplicity. We firmly believe in this.
Assume responsibility, be professional, make a personal commitment to support you, our client. This is our core business.
Let us speak truthfully, let us speak clearly. It's the least you can do in a relationship of trust.
Quality is a state of mind, a result to be achieved, a service to be guaranteed.
Our values explained.
Every solution, every tool, every platform ; everything is designed to make your life easier. In a sometimes complex world, the value of simplicity has a very special resonance.
Accountability is a mindset that permeates all of our interactions. This increased sense of responsibility reinforces our legitimacy and therefore our recognition by you and our partners. This value is central to all the decisions we make.
Having clear communication reflects mastery of our subject. As credit experts, we know how to advise you. We understand the specificities of the sector. So we speak clearly, we explain things simply, we are responsible in our advice. You are the first beneficiary.
The choice to take out a loan, an insurance or a credit card requires an indisputable quality of service. From the first simulation on our financing platform to the payment of the borrowed amount, your experience is qualitative from start to finish.
Our values at your service. Examples.
Simplicity:
On our platform, depending on the desired service, via an icon, you can access the following solutions in just two to five clicks maximum:
- All the useful and practical information related to your loan application.
- A live call to one of our advisors.
- A request for a scheduled appointment with one of our experts.
How long does it take to complete a personal loan simulation with amount and duration as well as the submission of all my contact details, financial data, marital status and a request for an offer?
Less than 60 seconds. And we're broad.
Responsibility: You are in good hands. Not only do we apply the legal guidelines on consumer loans to the letter, but we go further in the analysis of the files submitted. What for? Because it's the responsible thing to do. Our mission at Milenia is to improve the lives of our customers. We achieve this because we don't cut corners, because we want to protect your interests as well as those of our partners.
In concrete terms, we apply a '4 eyes' method internally. Each case is dealt with quickly but thoroughly by two experts. Yours and his buddy. When we are satisfied with the quality of the file, it is then forwarded to one of our partner banks. They review all the documents in the file again. Your projects will be carried out with Milenia, in a simple, fast and responsible way.
Clarity: You will interact with experts who speak your mother tongue, who know the business like the back of their hand and who apply a proven and reliable methodology for processing your file. No blurring, no missing information, everything is communicated clearly.
Would you like to have more information for a better understanding of the world of credit? Your advisor is there for you, but you can easily access a multitude of articles on our blog on your own. By doing a simple search, you will have content that is targeted, transparent, reliable and... Clear.
Quality: An indispensable feature of our service. When you benefit from a customer experience based on actions made simple to undertake, when you can trust your interlocutor and when the flow of information is clear and transparent, quality of service is a natural consequence.
We firmly believe in this and remain attentive to our customers to ensure constant progress in the quality of our tools and advice. They express themselves in their testimonials, which you can browse on our website.
And now?
Make your dreams come true, make your plans come true. We'll be by your side every step of the way.
Simply, responsibly, by advising you with clarity to offer you a personalized solution of the highest quality.