17.10.2023

The right credit to satisfy a new generation of young customers.

The demand for financing services has changed, the generation of the last 20-30 years has new expectations and we have had to adapt to stay in the game. 

The economic world has also evolved thanks to new technological tools and the adoption of new laws that better protect the borrower and regulate the creditor's activities. 

 

Let's take a look at what Generations Y and Z expect

Let's focus on the attributes of Millennials. They have grown up in the age of technological and digital development. 

They are therefore comfortable using the various digital tools available to them effectively. 

Much better than the old crouton who writes this article anyway!

Millennials place a high value on work-life balance. So they're looking for a flexible environment. 

They are in pursuit of meaning, a purpose to their commitment to work. 

This is why Millennials will be more inclined to find innovative solutions that meet their commitment (social or environmental) and develop it, particularly within so-called 'responsible' organisations or companies. 

They hope that their work will have a purpose, they expect recognition from others, and they rely heavily on feedback, i.e. they appreciate regular feedback that provides recognition to their work. 

What exactly are they waiting for?

They are looking for jobs that offer flexible hours and therefore the possibility of travelling more frequently, or having leisure activities on top of that.

For a lower number of working hours, even if it means having a less attractive salary. 

They want access to modern technology, to accomplish their tasks efficiently, whether it's the latest smartphone or laptop with new features.  

They want to have open, transparent and respectful communication. 

They want privileged access to health care and benefits such as paid time off, a well-functioning pension plan and health insurance.

Flexibility, technology, communication, transparency, respect, privileges... So many words that take on their full meaning in a commercial offer that aims to be modern and attractive. Just like the manufacturer of the latest smartphone, credit players must therefore stay up to date. The same goes for banks, which are often seen as outdated or out of touch with reality. 

Cumbersome processes, 'old school' marketing, insufficient quality of reception and advice, a lack of tailor-made solutions, digital tools that are tedious to use...

What about Gen Z? 

She also grew up with digital technology, is comfortable with tools such as social media and wants instant access to information online. 

They are autonomous and independent. 

This generation has faced various economic changes and experienced periods of uncertainty. It is therefore more pragmatic and realistic with regard to the financial world as a whole. 

Like Millennials, Generation Z is driven by strong values that support environmental and social causes. They demand that the companies they work for share their values and that their actions have the same purpose. It's the same for their vision of the role of a bank...

What are they waiting for?

Like Millennials, they are looking for jobs that are flexible in terms of hours and location.

They demand state-of-the-art technology, to stay up-to-date with the latest innovations. 

They expect transparency and responsiveness from companies. 

They want to be autonomous so that they can positively influence the results.

Like millennials, they are looking for life experiences and want to engage in work that will have a positive impact on the world around them. 

In general, Generations Y and Z have grown up in a similar environment and therefore have the same attributes and expectations: on advanced technology, need autonomy in decision-making, they are looking for jobs with flexible hours and want transparent and clear communication. 

Autonomy, clarity, advantages, access to information... There are other needs in addition to the expectations of a seamless user experience, regardless of the sector, including the financing of personal projects.

For older readers, no, these aren't unrealistic or overly restrictive expectations. 

Let's face it, our young people may be more demanding than we used to be, it's true. They are more expressive and direct in their communication, that's true too. 

But after all, aren't they right to be?

 

What are we doing to meet these expectations?

Milena offers opportunities to its clients to undertake and carry out their projects. 

Even for young people who are just starting out in working life? And why not?

By using a loan, a millennial can undertake a project based on their values such as environmental advocacy. 

Another can launch their digital start-up by taking out a personal loan or entrepreneur loan.

Another can finance their higher education.

Still another can carry out an associative project.

Milenia aims to make life easier for its customers, all generations combined:

Autonomy: the credit formula can be tailor-made according to your needs and you can always withdraw 2 weeks after signing your loan contract. 

If you want to use  state-of-the-art technology to communicate, so much the better since Milena has digitized all its procedures, you can compare with Milenia's online simulator tool and reach your advisor via WhatsApp.

Do you want responsiveness and transparency? This is a double chance since within 24 hours you will receive a response to your request. This response will be clear and transparent.

Free! Don't want to pay administrative fees? That's a good thing because Milenia doesn't charge an application fee.

More flexibility? No problem. Milenia adapts to you and accompanies you, to support you in your efforts. 

You want to be recognized and respected. That's the least we can do. While these values are imprinted in our DNA, you are also protected by consumer credit law. 

Milenia, the leading credit player in Switzerland, offers a financial service adapted to the needs of its customers, all its customers! 

You can start your process using our online services with great ease, everything has been put together to simplify your task. 

We offer a seamless, flexible user experience and solutions to make your projects a reality. 

This, while applying an information and data security policy that is strict and reliable. 

We describe ourselves as a partner of excellence for all our loyal customers, regardless of their generational background. 

In this case, it's no longer a question of whether you're millennial or Gen Z. 

The question is whether you care about your dreams, whether you still have faith in your plans. Whatever the idea, our goal is to support you in making it happen!

 

 

 



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09.01.2024
Telecommuting: flop or not?

Since the Covid pandemic, companies have multiplied remote working methods. The most widely used is telecommuting. Two years later, has this method been successful?

 

Let's take a step back

During the lockdown, the world of work experienced a real shift.

Companies had to adapt and various means were put in place to ensure the continuity of services, sales, and the very functioning of the organization.

Do you remember?

The famous cardboard box filled with a computer, a mouse and a screen that the employees took home...

We somehow settled down somewhere in our apartment or our house.

The less fortunate had to sit on an old table at the back of their bedroom.

Children screamed in the background and parents had to juggle their work responsibilities with those of being a mother or father.

Ah... What wonderful memories!

In addition, the schedules became confused. There was no beginning and no end. We were already connected before, but now the workplace had invited itself into our home, into the family, into our home.

However, not everything had to be thrown away.

The doctor's appointment, the receipt of the Zalando package, the visit of the plumber... What required us to take time off or organize ourselves differently simply fit into his work schedule, on site.

Above all, no more time wasted on the road or on the train. We earned two hours of our living every day. That's no small feat...

We weren't the only ones. Hundreds of millions of people around the world, by obligation or freely, switched to this new way of working.

It was necessary to put in place state-of-the-art technological and IT infrastructures to enable more secure virtual exchanges of information via videoconferencing or e-mail.

It was necessary to set up a teleworking policy to give directives on working hours, the availability of employees and managers so as not to be too intrusive in private life.

Finally, regular reviews were required to assess the effectiveness of telework policies and gather feedback from employees.

The big winners? Zoom, Teams, Skype, Webex... It was a good time and the number of users exploded

 

Video conferencing platforms

In order to establish clear and effective communication channels, it is necessary to have instant messaging and video conferencing tools to maintain smooth communication between team members. This transition is being made by different players who bring specificities specific to each sector.

You may have seen that.

Some companies will use the Zoom platform, which allows simple video conferences with a discussion thread, which is easy to use and not very connected to other services.

Others will use Microsoft Teams or Webex, which offer more integrated and secure business solutions.

Skype and Google Meet round out the market leaders, at least in Europe.

 

And what about employers?

The main fear of some employers during this pandemic?

Decreased productivity.

The prevailing thought was that employees, less supervised than before, would work less given this new organizational freedom.

The endless breaks, the last-minute shopping, the Netflix binging...

We're not going to lie, the majority of teleworkers have taken advantage of this to better combine professional and personal needs.

There have been many productivity studies, too many to mention here.

In the end, productivity dropped slightly on average, but this varied enormously depending on the functions and responsibilities.

Profiles whose tasks were recurrent completed their work more quickly and, not needing to do more, to take advantage of the time available to go about their personal business.

Others worked even harder, especially early in the morning, late at night, or on weekends.

Where some managers suffered from a lack of supervision (monitoring?) of their teams; Some employees did not take well to the distance, the lack of clarity on the establishment of rules... All of them missed interpersonal relationships and this may have impacted the corporate culture and sense of well-being.

In conclusion, there is neither one statistic valid for everyone nor a representative feeling of all employers and employees. However, there is no doubt that the world of work has changed and the effects continue today.

 

Exactly. And today?

Companies are adapting to the demands of employees, especially young people entering the workforce.

They demand flexibility, adapted schedules and, yes, telecommuting.

In Switzerland, the job market is in favour of job applicants. Companies must therefore remain attractive and take these demands into account.

Companies are implementing hybrid work modes that allow the employee more time to work from home but require them to be present for a certain number of days in the office. Again, there is no single rule.

Some organizations simply refuse the principle of remote work.

Others impose a fixed day of attendance.

Some leave the choice to their teams.

One thing is for sure, remote work is here to stay, in one form or another.

More than controlling productivity, more than managing teams and workloads, the real challenge is to keep the links between employees, to ensure proximity between managers and their teams.

Finding a balance between the attractiveness of the employer brand, individual well-being and the needs of the company; This is where the effort must be directed for the future.

 

At work and at home, Milenia is always available

Accessing credit through our financing platform has never been easier.

Everything is within your reach, with customization according to your projects, we accompany you from start to finish so that your projects can see the light of day.

For your personal loan, we offer the best market conditions with 0 application fees. Everything is designed to make your life easier.

Your loan application can be done entirely remotely, with support from your personal advisor or both at the same time.

The flexibility, adaptability, personalization of your offer... All of this is embedded in our approach and services.

As the leading credit player in Switzerland, place your trust in us so that your personal dreams and projects come true.

 

 

 

 

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17.01.2022
ompare credit offers. It has to be prepared, it has to be done calmly and it has to make sense.

When it comes to your money and a contractual commitment, there's no need to rush. Here are some tips to help you make the right choice.

 

What exactly are we talking about?

When you want to finance a project, there are various solutions available to you. Credit is a relatively simple financing tool, quick to execute and with a light administrative burden.

For further clarification, a credit is also called consumer credit, personal loan, loan, private loan, etc. This is a loan of a sum of money by a creditor to you, the debtor. The amount in question must be reimbursed within a time limit agreed between the parties. An interest rate is calculated in addition to the principal to be repaid in order to remunerate the services of the creditor, a bank in most cases.

As this is a form of financing that does not require a down payment or guarantee, the rate applied varies according to the amount borrowed, the quality of your file and the repayment period.

Financing platforms such as Milenia are used to offer the best rates on the market and to support you in your efforts. You don't pay anything for this service; The remuneration of these platforms is ensured within the framework of the agreements with the partner banks.

 

Before you compare, ask yourself two questions.

Is credit the right solution for my project?

Am I eligible?

The first question has the merit of judging the relevance and usefulness of your approach. As a responsible service provider, we put your interests at the heart of our attention. Over-indebtedness must be avoided at all costs and your loan must bring real added value and not represent a debt that is difficult to overcome.

Can your project be scaled back? Does your cash flow simply allow you to avoid taking out a loan? Is it the right time?

These are all useful questions that allow you to judge whether or not you need to move forward.

The second question is also important.

Your advisor will be able to support you in this reflection, but you can already eliminate some doubts:

Am I domiciled in Switzerland? If not, you will not be eligible.

Am I of legal age? If not, you will not be eligible.

Am I involved in an action filed in the debt collection? If this is the case, you will not be eligible.

 

One egg, one basket.

If you want to continue with a credit application, don't rush!

Above all, do not file multiple applications with different providers or banks.

Each request is logged and will block your access to a favorable response.

Compare, choose your financial partner wisely and, if the conditions are met, draw up your file with them.

To make a fair choice, take advantage of the service offered by a financing platform. It's online and it's easy.

 

Compare what, exactly?

The quality, the network, the accessibility and, of course, the conditions.

By quality, we mean the clarity of the information provided and the transparency of the platform. 

Are there testimonials from satisfied customers? Is there an independent quality body involved, such as Proven Expert? Is the team running the company clearly displayed? Is the company based in Switzerland?

As far as  the network is concerned, the quality and scope of the network will determine the quality of the offers offered to you. Check the partners page or search for published articles or the platform's blog if it exists. 

It is preferable to do business with a major player in the market that has serious, even exclusive, partnerships with recognized banks.

Accessibility. An online solution is often less time-consuming and just as relevant as if you went to an agency. However, it will be necessary to speak with an expert, go through your file in person and have live advice. 

Be sure that you will be able to access this service.

Lately, the conditions. The rates displayed on the various platforms are often similar. There are criteria to be met, however, and these often make the difference.

First of all, the process until you sign the loan agreement must be completely free of charge! Whether you visit a credit comparison platform or a financing platform, run away if you are asked for a single franc for so-called administrative or processing costs.

Secondly, do not sign anything when you are in a comparative or information-seeking process. Your file must first be well completed and analysed and it is only when you make a credit proposal following the acceptance of your application that you will have the opportunity to sign or not.

Finally, a 0.10% lower rate does not necessarily mean a good deal. All of this must be considered. The quality of your relationship with your advisor, the seriousness shown when drawing up your request, the choice of partners... Confidence and peace of mind knowing that you are in good hands is far more important than a tiny spread in the rate offered.

 

Do you have any questions?

We invite you to inquire via Milenia. You will have the opportunity to simulate your credit, learn about our solutions, get to know our team, ask your questions, browse through our customer testimonials and discover our articles on our blog.

Take your time, compare and when your choice is made, we will be at your side to carry out your project. Under the right conditions, with confidence and transparency.

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Interview with Dominique Loparco: When enthusiasm and perseverance overcome the effects of an invisible disability.

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Loan illustration: loan of CHF 10'000. Effective annual interests rates between 4.9% and 11.95% over a 12 month period lead to total interests of between CHF 261.80 and CHF 624.80. Duration: 6-120 months; Maximum annual interest rate (including all loan handling costs) 11.95%. Loans approval are prohibited if they lead to excess debt for the consumer. (Art. 3 LCD)

 

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