The unicorn organized a round table at its Paris headquarters. This is an opportunity to discover its solutions and to look at how to make the customer experience even more efficient.
Did you say Unicorn?
"Head in the stars, and feet on the ground". This was the description given by Mathilde Collin, CEO and Co-Founder of Front, in a recently published article.
Thanks to this philosophy, Front has become a Unicorn, a status reserved for companies that are recognized in Silicon Valley and worth more than a billion dollars.
Not bad for a start-up launched just 8 years ago!
Paris, 24 November 2021
In Paris, a round table is composed of Guillaume Poirier, VP Customer Care of Mathieu Schimpl, COO of White Bird and Jérémie Monney, CEO of Milenia. TF1 is present.
The event, organized by Front, gives the floor to decision-makers to talk about business, people, and the impact of Front on their organization, their business.
This is a proud moment for Milenia as Front is recognized in the technological spheres, in France and far beyond.
The result? An excellent springboard for sharing and learning, great encounters and an opportunity to make interactions with our customers even richer and simpler.
What does Front do? Let's take Milenia as an example to find out
When Jérémie Monney launched Milenia, a simple idea dominated.
Ensure an exceptional user experience by offering high-quality services via a web platform that is simple and clear to use.
In just a few steps, you can navigate with confidence while benefiting from the best credit solutions, at the best conditions.
No more administrative burdens, welcome to tailor-made and personalised your credit solution.
Some CHF 246,000,000 in loans granted later, the bet is on the way to being successful. A committed and talented team works on it every day.
And yet, extending this philosophy internally was not easy with the technical tools available at launch.
Many user accounts, multiple communication platforms, various separately active applications... None of this rhymed with efficiency.
A solution was found. Front.
A single interface with all the necessary applications, all communication channels, all messaging.
The result? Cross-functional monitoring, simplified processes, secure information, uniform communication. All this, at the service of the end customer.
Mathilde Collin wanted a solution that was fully integrated, easy to use, and that would lead to increased response speed and unparalleled efficiency in order to unlock the potential of its users.
The visions coincided and a lasting partnership was established.
After the solution, partnership through shared values
Improving the user experience, creating a space where growth is possible, supporting operational efficiency, responding faster and saving time to better serve your customer... these are Front's beliefs.
Simplicity, clarity, accountability and quality. These are Milenia's values.
Improving people's lives. This is the company's mission.
How can this be achieved? By respecting the rhythm of its clients, by facilitating the process, by being responsive, by taking on all the analytical work allowing the client to carry out his project, to make his dream come true.
The synergy of intentions is obvious. For the past few years, Milenia has been using Front and putting all the power of centralized operation at the service of its customers.
A collaboration rooted in mutual respect
In a highly competitive world where technology is constantly advancing, people must remain central.
Forging relationships that last, showing loyalty, helping others... Here, too, these young companies, through the founders and their teams, are succeeding.
Learn from each other, stay tuned, aim for constant progress; These are all steps that solidify the partnership. The respect is there and it's mutual.
And now?
We will continue the adventure with Front and strive to make the Milenia experience even richer and more functional for you.
Visit our platform, simulate your monthly payments and discover our offers.
Milenia will remain fundamentally human, but thanks to partners like Front, we will also put technology at your service to improve your life.
This is our mission, our core business.