11.07.2023

Everything you need to know about the ZEK

The world of credit includes a series of acronyms relating to processes, laws in force, partners, etc. One of the most important is ZEK. 

It is a central credit information system. 

Without positive data related to your profile, granting credit becomes impossible.

 

I've heard of the ZEK before. What else is it?

It's no wonder. 

The role of this central office in the process of granting a credit (or leasing) is so fundamental that several articles have already been published on our blog on this subject. 

But reminding us of its meaning and what it means to you, our dear customers, is an act of transparency and a professional duty.

The ZEK is an association based in Zürich. The mission of this association is to manage a central credit information centre.

It collects and stores your credit information. 

Do you have a problem with repayment in your monthly loan payments? Noted.

Do you have a dispute over your credit card? Noted.

Have the conditions of a lease not been met? Noted.

So yes, it's a bit like 'Big Brother' but all countries that have a rigorous banking and financial system use this type of database.

It is a way to centralize all the information related to the behaviors of users of personal loan , mortgage and leasing solutions.

Thus, the final decision-makers can base their decision on this data that is made available to them.

You may have a solid file, if your personal data indicates a negative history or behaviors deemed not in line with expectations, you will not benefit from a positive opinion from the financial partner; bank, leasing company, financial institution, etc.

Suffice to say that the ZEK plays a major role in the decision-making process, so you might as well know what it is all about.

 

My data belongs to me, right?

 Yes... and no.

When you take out a loan, a lease, a credit card... You sign terms and conditions that consistently include a data-sharing agreement.

The same applies to a simple application procedure without signing a final contract.

You give your consent to the use of this personal information for verification purposes that are useful to decision-makers.

However, you can request that this data be viewed at any time and ensure that it is not misused.

All you have to do is make a written request to the ZEK, which will send you the report by post.

It is also worth mentioning that a retention period for your data will have to be respected by the central office. These will therefore not be abolished in the short term.

It cannot legally be stored indefinitely according to the applicable data protection law. 

In addition, the principle of proportionality must also be respected. In other words, the information saved must be relevant to the mission of the data management center. 

 

Positive or negative data. What's the difference?

The answer is in the question.

As long as you comply with the conditions for granting a loan or lease, nothing negative or alarming will be associated with your customer reference in the data center.

However, as soon as a breach of your obligations is found, a negative annotation will be associated with your profile.

This annotation will indicate a degree of solvency risk. A risk therefore means a refusal of the file filed.

It is therefore essential to ensure a positive referencing, otherwise you will not be able to take out a loan, a lease or a credit card.

 

Deletion of erroneous data

The control panel offers the possibility to check your data but also to correct any erroneous annotations.

Take, for example, an old dispute that has been settled long ago and no longer affects your current contractual or financial situation.

It may be that the company with which you disagreed or for which a payment was missed did not provide information about the resolution of your case.

Your annotation is therefore likely to remain negative without this being justified yet.

It is therefore advisable to clean your data well before submitting your loan application, especially if you remember a past dispute.

If necessary, get support in this process because a specialized partner will have faster access to your information and will be able to decipher the codes used and their meaning.

Don't take this point lightly; In my experience, this type of situation is not uncommon.

 

What about my loan application with Milenia?

As a partner of record for thousands of clients each year, your file is in good hands.

We know the ZEK like the back of our hands and can advise you on any steps to take.

Of course, we aim to build a credit file that will pass all the quality control steps so that you can finance your project.

With this in mind, we attach particular importance to the conditions applied, the rates in force and the proportionality of the offer according to the needs expressed and your financial means.

Aiming for success naturally implies that your credit score is taken into account in the various databases, including the ZEK. That's why we also offer a service for analyzing and cleaning erroneous data.

There is a fee for this service, but it will save you valuable time in the decision-making process for your application. 

In addition, all the management of your file, the exchanges, its creation, the calculations, the offer and its sending to our partner banks is free of charge. 

Never pay for this service regardless of the request made by your credit partner.

To conclude, don't underestimate the importance of the ZEK. 

Anticipate and act before you file your credit report. 

If in doubt, call on Milenia who will be able to guide you through the necessary checks and adaptations so that your financing application does not encounter any problems in being validated.

We'll take care of that and everything else. Your request will be treated with the required kindness and professionalism.

Milenia; We're here for you!

 

 

 



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Since the Covid pandemic, companies have multiplied remote working methods. The most widely used is telecommuting. Two years later, has this method been successful?

 

Let's take a step back

During the lockdown, the world of work experienced a real shift.

Companies had to adapt and various means were put in place to ensure the continuity of services, sales, and the very functioning of the organization.

Do you remember?

The famous cardboard box filled with a computer, a mouse and a screen that the employees took home...

We somehow settled down somewhere in our apartment or our house.

The less fortunate had to sit on an old table at the back of their bedroom.

Children screamed in the background and parents had to juggle their work responsibilities with those of being a mother or father.

Ah... What wonderful memories!

In addition, the schedules became confused. There was no beginning and no end. We were already connected before, but now the workplace had invited itself into our home, into the family, into our home.

However, not everything had to be thrown away.

The doctor's appointment, the receipt of the Zalando package, the visit of the plumber... What required us to take time off or organize ourselves differently simply fit into his work schedule, on site.

Above all, no more time wasted on the road or on the train. We earned two hours of our living every day. That's no small feat...

We weren't the only ones. Hundreds of millions of people around the world, by obligation or freely, switched to this new way of working.

It was necessary to put in place state-of-the-art technological and IT infrastructures to enable more secure virtual exchanges of information via videoconferencing or e-mail.

It was necessary to set up a teleworking policy to give directives on working hours, the availability of employees and managers so as not to be too intrusive in private life.

Finally, regular reviews were required to assess the effectiveness of telework policies and gather feedback from employees.

The big winners? Zoom, Teams, Skype, Webex... It was a good time and the number of users exploded

 

Video conferencing platforms

In order to establish clear and effective communication channels, it is necessary to have instant messaging and video conferencing tools to maintain smooth communication between team members. This transition is being made by different players who bring specificities specific to each sector.

You may have seen that.

Some companies will use the Zoom platform, which allows simple video conferences with a discussion thread, which is easy to use and not very connected to other services.

Others will use Microsoft Teams or Webex, which offer more integrated and secure business solutions.

Skype and Google Meet round out the market leaders, at least in Europe.

 

And what about employers?

The main fear of some employers during this pandemic?

Decreased productivity.

The prevailing thought was that employees, less supervised than before, would work less given this new organizational freedom.

The endless breaks, the last-minute shopping, the Netflix binging...

We're not going to lie, the majority of teleworkers have taken advantage of this to better combine professional and personal needs.

There have been many productivity studies, too many to mention here.

In the end, productivity dropped slightly on average, but this varied enormously depending on the functions and responsibilities.

Profiles whose tasks were recurrent completed their work more quickly and, not needing to do more, to take advantage of the time available to go about their personal business.

Others worked even harder, especially early in the morning, late at night, or on weekends.

Where some managers suffered from a lack of supervision (monitoring?) of their teams; Some employees did not take well to the distance, the lack of clarity on the establishment of rules... All of them missed interpersonal relationships and this may have impacted the corporate culture and sense of well-being.

In conclusion, there is neither one statistic valid for everyone nor a representative feeling of all employers and employees. However, there is no doubt that the world of work has changed and the effects continue today.

 

Exactly. And today?

Companies are adapting to the demands of employees, especially young people entering the workforce.

They demand flexibility, adapted schedules and, yes, telecommuting.

In Switzerland, the job market is in favour of job applicants. Companies must therefore remain attractive and take these demands into account.

Companies are implementing hybrid work modes that allow the employee more time to work from home but require them to be present for a certain number of days in the office. Again, there is no single rule.

Some organizations simply refuse the principle of remote work.

Others impose a fixed day of attendance.

Some leave the choice to their teams.

One thing is for sure, remote work is here to stay, in one form or another.

More than controlling productivity, more than managing teams and workloads, the real challenge is to keep the links between employees, to ensure proximity between managers and their teams.

Finding a balance between the attractiveness of the employer brand, individual well-being and the needs of the company; This is where the effort must be directed for the future.

 

At work and at home, Milenia is always available

Accessing credit through our financing platform has never been easier.

Everything is within your reach, with customization according to your projects, we accompany you from start to finish so that your projects can see the light of day.

For your personal loan, we offer the best market conditions with 0 application fees. Everything is designed to make your life easier.

Your loan application can be done entirely remotely, with support from your personal advisor or both at the same time.

The flexibility, adaptability, personalization of your offer... All of this is embedded in our approach and services.

As the leading credit player in Switzerland, place your trust in us so that your personal dreams and projects come true.

 

 

 

 

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Loan illustration: loan of CHF 10'000. Effective annual interests rates between 4.9% and 11.95% over a 12 month period lead to total interests of between CHF 261.80 and CHF 624.80. Duration: 6-120 months; Maximum annual interest rate (including all loan handling costs) 11.95%. Loans approval are prohibited if they lead to excess debt for the consumer. (Art. 3 LCD)

 

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