11.07.2023

Everything you need to know about the ZEK

The world of credit includes a series of acronyms relating to processes, laws in force, partners, etc. One of the most important is ZEK. 

It is a central credit information system. 

Without positive data related to your profile, granting credit becomes impossible.

 

I've heard of the ZEK before. What else is it?

It's no wonder. 

The role of this central office in the process of granting a credit (or leasing) is so fundamental that several articles have already been published on our blog on this subject. 

But reminding us of its meaning and what it means to you, our dear customers, is an act of transparency and a professional duty.

The ZEK is an association based in Zürich. The mission of this association is to manage a central credit information centre.

It collects and stores your credit information. 

Do you have a problem with repayment in your monthly loan payments? Noted.

Do you have a dispute over your credit card? Noted.

Have the conditions of a lease not been met? Noted.

So yes, it's a bit like 'Big Brother' but all countries that have a rigorous banking and financial system use this type of database.

It is a way to centralize all the information related to the behaviors of users of personal loan , mortgage and leasing solutions.

Thus, the final decision-makers can base their decision on this data that is made available to them.

You may have a solid file, if your personal data indicates a negative history or behaviors deemed not in line with expectations, you will not benefit from a positive opinion from the financial partner; bank, leasing company, financial institution, etc.

Suffice to say that the ZEK plays a major role in the decision-making process, so you might as well know what it is all about.

 

My data belongs to me, right?

 Yes... and no.

When you take out a loan, a lease, a credit card... You sign terms and conditions that consistently include a data-sharing agreement.

The same applies to a simple application procedure without signing a final contract.

You give your consent to the use of this personal information for verification purposes that are useful to decision-makers.

However, you can request that this data be viewed at any time and ensure that it is not misused.

All you have to do is make a written request to the ZEK, which will send you the report by post.

It is also worth mentioning that a retention period for your data will have to be respected by the central office. These will therefore not be abolished in the short term.

It cannot legally be stored indefinitely according to the applicable data protection law. 

In addition, the principle of proportionality must also be respected. In other words, the information saved must be relevant to the mission of the data management center. 

 

Positive or negative data. What's the difference?

The answer is in the question.

As long as you comply with the conditions for granting a loan or lease, nothing negative or alarming will be associated with your customer reference in the data center.

However, as soon as a breach of your obligations is found, a negative annotation will be associated with your profile.

This annotation will indicate a degree of solvency risk. A risk therefore means a refusal of the file filed.

It is therefore essential to ensure a positive referencing, otherwise you will not be able to take out a loan, a lease or a credit card.

 

Deletion of erroneous data

The control panel offers the possibility to check your data but also to correct any erroneous annotations.

Take, for example, an old dispute that has been settled long ago and no longer affects your current contractual or financial situation.

It may be that the company with which you disagreed or for which a payment was missed did not provide information about the resolution of your case.

Your annotation is therefore likely to remain negative without this being justified yet.

It is therefore advisable to clean your data well before submitting your loan application, especially if you remember a past dispute.

If necessary, get support in this process because a specialized partner will have faster access to your information and will be able to decipher the codes used and their meaning.

Don't take this point lightly; In my experience, this type of situation is not uncommon.

 

What about my loan application with Milenia?

As a partner of record for thousands of clients each year, your file is in good hands.

We know the ZEK like the back of our hands and can advise you on any steps to take.

Of course, we aim to build a credit file that will pass all the quality control steps so that you can finance your project.

With this in mind, we attach particular importance to the conditions applied, the rates in force and the proportionality of the offer according to the needs expressed and your financial means.

Aiming for success naturally implies that your credit score is taken into account in the various databases, including the ZEK. That's why we also offer a service for analyzing and cleaning erroneous data.

There is a fee for this service, but it will save you valuable time in the decision-making process for your application. 

In addition, all the management of your file, the exchanges, its creation, the calculations, the offer and its sending to our partner banks is free of charge. 

Never pay for this service regardless of the request made by your credit partner.

To conclude, don't underestimate the importance of the ZEK. 

Anticipate and act before you file your credit report. 

If in doubt, call on Milenia who will be able to guide you through the necessary checks and adaptations so that your financing application does not encounter any problems in being validated.

We'll take care of that and everything else. Your request will be treated with the required kindness and professionalism.

Milenia; We're here for you!

 

 

 



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When you want to finance a project, there are various solutions available to you. Credit is a relatively simple financing tool, quick to execute and with a light administrative burden.

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Before you compare, ask yourself two questions.

Is credit the right solution for my project?

Am I eligible?

The first question has the merit of judging the relevance and usefulness of your approach. As a responsible service provider, we put your interests at the heart of our attention. Over-indebtedness must be avoided at all costs and your loan must bring real added value and not represent a debt that is difficult to overcome.

Can your project be scaled back? Does your cash flow simply allow you to avoid taking out a loan? Is it the right time?

These are all useful questions that allow you to judge whether or not you need to move forward.

The second question is also important.

Your advisor will be able to support you in this reflection, but you can already eliminate some doubts:

Am I domiciled in Switzerland? If not, you will not be eligible.

Am I of legal age? If not, you will not be eligible.

Am I involved in an action filed in the debt collection? If this is the case, you will not be eligible.

 

One egg, one basket.

If you want to continue with a credit application, don't rush!

Above all, do not file multiple applications with different providers or banks.

Each request is logged and will block your access to a favorable response.

Compare, choose your financial partner wisely and, if the conditions are met, draw up your file with them.

To make a fair choice, take advantage of the service offered by a financing platform. It's online and it's easy.

 

Compare what, exactly?

The quality, the network, the accessibility and, of course, the conditions.

By quality, we mean the clarity of the information provided and the transparency of the platform. 

Are there testimonials from satisfied customers? Is there an independent quality body involved, such as Proven Expert? Is the team running the company clearly displayed? Is the company based in Switzerland?

As far as  the network is concerned, the quality and scope of the network will determine the quality of the offers offered to you. Check the partners page or search for published articles or the platform's blog if it exists. 

It is preferable to do business with a major player in the market that has serious, even exclusive, partnerships with recognized banks.

Accessibility. An online solution is often less time-consuming and just as relevant as if you went to an agency. However, it will be necessary to speak with an expert, go through your file in person and have live advice. 

Be sure that you will be able to access this service.

Lately, the conditions. The rates displayed on the various platforms are often similar. There are criteria to be met, however, and these often make the difference.

First of all, the process until you sign the loan agreement must be completely free of charge! Whether you visit a credit comparison platform or a financing platform, run away if you are asked for a single franc for so-called administrative or processing costs.

Secondly, do not sign anything when you are in a comparative or information-seeking process. Your file must first be well completed and analysed and it is only when you make a credit proposal following the acceptance of your application that you will have the opportunity to sign or not.

Finally, a 0.10% lower rate does not necessarily mean a good deal. All of this must be considered. The quality of your relationship with your advisor, the seriousness shown when drawing up your request, the choice of partners... Confidence and peace of mind knowing that you are in good hands is far more important than a tiny spread in the rate offered.

 

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Loan illustration: loan of CHF 10'000. Effective annual interests rates between 4.9% and 10.95% over a 12 month period lead to total interests of between CHF 261.80 and CHF 615.20. Duration: 6-120 months; Maximum annual interest rate (including all loan handling costs) 10.95%. Loans approval are prohibited if they lead to excess debt for the consumer. (Art. 3 LCD)

 

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